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SmartAI-Powered Intelligent Patient and Owner Management

The E-vet Smart Customer & Patient Management Module helps veterinary clinics manage pet owners, patient records, appointments, treatments, and AI-powered clinical analysis from a centralized platform. Digital medical records, automated vaccination reminders, online appointment scheduling, and the SmartVet mobile app improve workflow efficiency and enhance client communication.

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SmartAI-Powered Intelligent Patient and Owner Management — Smart Plus screenshot

How does this feature work?

Highlights

  • SmartAI-Powered Intelligent Patient and Owner Management
  • SmartAI Patient History Analysis
  • Dynamic Weight Change Tracking
  • Multi-Layered Risk Summary Reporting
  • Automated Recurring Issue Detection
  • Intelligent Trend and Chart Analysis
  • Color-Coded Risk Flags
  • Dynamic Clinical Actionable Insights Recommendations
  • History-Based Laboratory Test and Medication Recommendations
  • Genetic and History-Oriented Disease Predisposition Detection
  • AI Diagnostic Confidence Score

Veterinary Customer & Patient Management

The E-vet Smart Customer & Patient Management Module enables veterinary clinics to manage pet owners and animal patients from a centralized cloud-based platform. Multiple pets can be linked to a single owner profile, creating complete digital medical records that are securely stored and easily accessible.

Patient profiles include contact information, species, breed, medical history, laboratory results, prescriptions, treatments, appointments, financial records, and clinical documentation. This centralized approach allows veterinarians to access complete patient information within seconds and improve the quality of patient care.

Digital Patient Records

Every patient receives an automatically generated medical record number, while unlimited pets can be linked to a single client profile. Examination records, laboratory reports, radiology images, prescriptions, treatments, invoices, and clinical documents are securely stored in one centralized digital medical record.

AI-Powered Patient Analysis

The AI Patient Analysis feature continuously reviews the patient's complete medical history, laboratory results, treatments, examinations, weight changes, and chronic conditions to generate a comprehensive clinical summary.

The system identifies potential health risks, recurring medical conditions, abnormal trends, and missing clinical data, helping veterinarians make faster and better-informed clinical decisions.

AI Clinical Assistant

Veterinarians can communicate with the system using voice or text commands.

For example:

  • What was this patient's last complaint?
  • Summarize the latest CBC results.
  • Which treatment was performed during the previous visit?
  • What is this client's current account balance?
  • Which diet was previously recommended?

The AI assistant analyzes the patient's records in seconds and provides instant answers based on available clinical data.

Appointment & Vaccination Management

Appointments can be scheduled for both pets and pet owners. Vaccination and parasite treatment schedules are automatically calculated, and future reminder appointments are generated without manual intervention.

Consultations, surgeries, wellness exams, grooming appointments, and follow-up visits can all be managed through a centralized scheduling system. Automated reminders can be delivered via SMS, WhatsApp, email, or the SmartVet mobile application.

SmartVet Mobile App

The SmartVet mobile application allows pet owners to:

  • View digital vaccination records
  • Access laboratory reports
  • Review radiology images
  • View prescriptions
  • Track upcoming appointments
  • Book appointments online
  • Receive clinic notifications

This creates a continuous digital connection between veterinary clinics and their clients while improving communication and client satisfaction.

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Frequently Asked Questions

SmartAI-Powered Intelligent Patient and Owner Management

What is Veterinary Customer & Patient Management?

The Customer & Patient Management Module enables veterinary clinics to manage pet owners, patients, medical records, appointments, treatments, and financial information from one centralized platform.

Can multiple pets be linked to one client?

Yes. Unlimited pets can be associated with a single client profile, making it easy to manage households with multiple animals.

Can AI analyze patient history?

Yes. The AI Patient Analysis feature reviews medical records, laboratory results, treatments, examinations, and historical data to support faster and more accurate clinical decision-making.

Can veterinarians use voice or text commands?

Yes. Veterinarians can ask questions using voice or text, and the AI assistant instantly retrieves relevant patient information from the medical record.

Are vaccination reminders generated automatically?

Yes. The system automatically calculates future vaccination and parasite treatment schedules and creates reminder appointments for upcoming visits.

What can pet owners access through the SmartVet mobile app?

Pet owners can securely access vaccination records, laboratory reports, radiology images, prescriptions, appointments, and other medical information through the SmartVet mobile application.

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Keep exploring

Other features

01

Appointment and Operation Management

The E-vet Smart Appointment Management Module helps veterinary clinics manage consultations, surgeries, vaccinations, and follow-up appointments through a centralized digital calendar. Automated reminders, SMS, WhatsApp, email notifications, SmartVet mobile booking, and fully integrated clinical workflows improve efficiency and strengthen client communication.

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02

Examination Management

The E-vet Smart Examination Management Module enables veterinary clinics to manage consultations, diagnoses, treatment plans, and follow-up visits from a single platform. Examination records are securely linked to each patient's medical history and fully integrated with laboratory, radiology, treatment, prescription, and billing workflows, ensuring efficient and accurate clinical management.

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03

Treatment Management

Leave behind the complexity of traditional veterinary software and the manual workflows that lead to costly financial errors. **Evetsmart+ Treatment Module** is a 100% cloud-based solution that brings hospitalized patients, intensive care management, and daily clinical protocols together on a single intelligent dashboard—within seconds. As Türkiye's most advanced hospitalization management system, it streamlines every stage of inpatient care with speed, accuracy, and efficiency. With patient-specific dynamic treatment plans, one-click ready-to-use treatment packages, and fully integrated medical procedure records, Evetsmart+ ensures seamless coordination across your entire clinical team. Its next-generation secure infrastructure minimizes the risk of errors while maximizing operational reliability. Designed for modern veterinary practices, **Evetsmart+** is the ultimate partner in your clinic's digital transformation.

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04

Laboratory

The Lab Requests module enables you to manage the processes of requesting, tracking, and finalizing laboratory analyses performed in your clinic through a single platform. You can create laboratory requests, select test groups, automatically transfer results to the system via device integrations, and easily track the entire laboratory history through the patient card.It ensures that imaging procedures performed in your clinic are planned, managed, and archived in a digital environment. In clinics operating with manual X-ray management or PACS integration, radiology requests, images, and results are stored securely by associating them with the patient file. Thus, imaging processes become faster, systematic, and trackable.

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05

Hospitalization Management

It enables you to manage all hospitalization operations in your clinic from a single center by digitalizing inpatient processes. Patient admission, room planning, responsible veterinarian assignments, treatment tracking, clinical notes, and discharge procedures are carried out through a single system. Thanks to the centralized recording structure, patient care processes are tracked seamlessly, coordination between teams is strengthened, and the entire hospitalization history is securely archived.

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06

Finance and Accounting Management

Introducing a groundbreaking control panel for clinic management. Experience the privilege of managing all your financial and operational processes from a single center, with a single touch. Thanks to the advanced finance module, you can instantly monitor your patients' treatment fees and payments, and view current balances quickly and effortlessly. In the daily expenses section, you can enter all clinic-related expenses into the system in seconds, managing cash flow and control in an extremely practical way. In the inventory section, you can instantly enter your supplier invoices into the system, record payment transactions to companies, and easily track your debts. The power is in your hands, the control is in the center!

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Ready to bring your clinic into the digital age?

Try E-vet Smart Plus for free. No setup, no commitment — just a faster, more organized clinic.

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